5
Old Manor Rd, Rustington BN16 3PX, UK
Rustington, South East England BN16 3PX
01903 782363

Just had a Cerec veneer. Ive always had a substandard composite since I was 18 and always dreamed of getting them fixed .. so I did .. 1. Photos of teeth to get a perfect Veneer . 2. Making surface of teeth ready . 3 . Some posh machine that made a perfect ceramic tooth.4. Altering colour to my choice .,5. Fitting veneer .. smiling .. teethPolished . superb customer service for a very nervous patient . Any negative reviews here are just nonsense . Getting another tooth sorted in the spring Im that happy with it all .. dont usually leave reviews but spent a few Bob and you know for me money well spent ..

The practice is clean and modern and fine for adults but I took my 5 year old boy there and he was told he needed a filling. Put aside the shock and awe that my son, who eats very little sugary things and doesn't even know what coke is needed it, he was worried. The dentist seemed seemed to have zero appreciation of how to treat a child. My boy was scared and the dentist didn't explain anything he was doing. He blasted some air in his mouth, he wasn't expecting it and it petrified him. The dentist then went on the verbally scald him and belittle him saying he would have to be referred to community for sedation. After chasing this for over a week then being told by community that he should never have been referred it is clear this dentist is not suitable for children. Community stated they get referrals like this when dentists can't be bothered to put the effort into worried children. It's the easy route. Two weeks later and our boy is in pain and scared rigid of dentists now. Is it any wonder people don't go when his first experience went like this. I mentioned my concerns to the receptionist and have heard nothing. They seem to not care. Shame, I actually liked the place and recommended it but not if they treat my children like they've been naughty for being a bit anxious.

I was extremely happy with the service I received at Old manor surgery . The staff were welcoming and helpful and the Dentist was professional and did an outstanding job. I would highly recommend this practice to anyone... If you want to recieve excellent dental work from people that care this is the best place to go.

A lovely surgery. Dr Ouali was very professional and helpful. He provided me with different options and was quick and the results were immediate. I had two crowns to be done . I would recommend the surgery to anyone who likes an efficient dentist

The dentists are great however the practice manager is appalling. Having only just read the reviews I am taking comfort from the fact several other people have reviewed the same facts that if you dare to question something you simply get struck off the list! 10 months I was registered and not a single element of my treatment completed despite numerous visits. The complicating factor was the awful practice manager. Such a shame as all other aspects are lovely.

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Old Manor Surgery — Dentist in Rustington

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Old Manor Surgery

Dentist at Old Manor Rd, Rustington BN16 3PX, UK. Here you will find detailed information about Old Manor Surgery: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Rating

4
/
5
Based on 5 reviews

Contacts

Categories:
State:
South East England
Address:
Old Manor Rd, Rustington BN16 3PX, UK.
City:
Rustington
Phone:
Postcode:
BN16 3PX

About Old Manor Surgery

Old Manor Surgery is a UK Dentist based in Rustington, South East England. Old Manor Surgery is located at Old Manor Rd, Rustington BN16 3PX, UK.


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ALL reviews about Old Manor Surgery

  • Tristan Brooks
    Added 07.11.2018
    Just had a Cerec veneer. Ive always had a substandard composite since I was 18 and always dreamed of getting them fixed .. so I did .. 1. Photos of teeth to get a perfect Veneer . 2. Making surface of teeth ready . 3 . Some posh machine that made a perfect ceramic tooth.4. Altering colour to my choice .,5. Fitting veneer .. smiling .. teethPolished . superb customer service for a very nervous patient . Any negative reviews here are just nonsense . Getting another tooth sorted in the spring Im that happy with it all .. dont usually leave reviews but spent a few Bob and you know for me money well spent ..
  • Scott Walters
    Added 06.12.2017
    The practice is clean and modern and fine for adults but I took my 5 year old boy there and he was told he needed a filling. Put aside the shock and awe that my son, who eats very little sugary things and doesn't even know what coke is needed it, he was worried. The dentist seemed seemed to have zero appreciation of how to treat a child. My boy was scared and the dentist didn't explain anything he was doing. He blasted some air in his mouth, he wasn't expecting it and it petrified him. The dentist then went on the verbally scald him and belittle him saying he would have to be referred to community for sedation. After chasing this for over a week then being told by community that he should never have been referred it is clear this dentist is not suitable for children. Community stated they get referrals like this when dentists can't be bothered to put the effort into worried children. It's the easy route. Two weeks later and our boy is in pain and scared rigid of dentists now. Is it any wonder people don't go when his first experience went like this. I mentioned my concerns to the receptionist and have heard nothing. They seem to not care. Shame, I actually liked the place and recommended it but not if they treat my children like they've been naughty for being a bit anxious.
  • Claire Woods
    Added 07.10.2017
    I was extremely happy with the service I received at Old manor surgery . The staff were welcoming and helpful and the Dentist was professional and did an outstanding job. I would highly recommend this practice to anyone... If you want to recieve excellent dental work from people that care this is the best place to go.
  • assia morris
    Added 04.07.2017
    A lovely surgery. Dr Ouali was very professional and helpful. He provided me with different options and was quick and the results were immediate. I had two crowns to be done . I would recommend the surgery to anyone who likes an efficient dentist
  • Chloe Hall
    Added 27.06.2017
    The dentists are great however the practice manager is appalling. Having only just read the reviews I am taking comfort from the fact several other people have reviewed the same facts that if you dare to question something you simply get struck off the list! 10 months I was registered and not a single element of my treatment completed despite numerous visits. The complicating factor was the awful practice manager. Such a shame as all other aspects are lovely.
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